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Getting Started (70)
How to Add More Agents to Your Subscription
Leveraging the Supportbench Audit Log: A Manager's Guide
Strengthening Security with Account Authentication in Supportbench
Optimizing Customer Engagement with the Supportbench Chat
Unlocking the Power of the Supportbench Dashboard
Automating Workflows with SMS Notifications
Creating a Hashtag Workflow
Configuring Working Hours and Availability in Supportbench
AI Configuration in Supportbench: Optimizing Automation & Intelligence
Introducing the Company AI Co-Pilot in Supportbench
Introducing the AI Co-Pilot in Supportbench Cases
Team Collaboration
Real time Agent Status
Role based administration
The Realtime Dashboard
How to export a case list view into a spreadsheet
How to delete / trash a case
How to delete a contact
How to delete an agent
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