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Real time Agent Status
Role based administration
The Realtime Dashboard
How to export a case list view into a spreadsheet
Display file library within a public article
Create an escalation workflow
Unrestrict Cases Being Viewed from Communities Restricted By Division
2022.03.02 - Supportbench release
2021.11.05 - Supportbench release
2021.09.01 - Supportbench Release
2021.07.01 - Supportbench Release
2020.04.19 - Supportbench Release
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