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AI Configuration
(7)
Enhance Case Management with AI-Powered Case Auto-Tagging
Streamline Support with AI-Powered Case Issue Assignment
Optimize Support Workflows with AI-Powered Case Priority Assignment
Enhance Productivity with AI-Powered Activity Summarization
Boost Customer Support Efficiency with AI-Powered Case Summarization
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Getting Started
(86)
Why Customer Sentiment Matters in Your Helpdesk – And How Supportbench Helps You Track It
Leveraging Knowledge Base Articles for Self-Service Success
Optimizing Knowledge Management: Article Creation and Submission in Supportbench
How to Log In to the Supportbench portal: A Comprehensive Guide
How to Add More Agents to Your Subscription
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Customize
(36)
Custom Fields in Supportbench
Unleashing Efficiency: An introduction into Supportbench Workflows and Automation
Workflows
SLA Management
Display file library within a public article
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Integrations
(11)
Intercom
Azure DevOps
Webhooks
Clearbit Integration
NinjaRMM Integration
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Releases
(15)
Supportbench 12.0 Release notes
2023.08.03 Supportbench Release
2022.10.05 Supportbench release
2022.06.03 Supportbench Release
2022.03.02 - Supportbench release
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Legal
(6)
Supportbench Partner Program Terms and Conditions
Terms of use
Privacy Policy
GDPR
Supportbench Bug Bounty Program Policy
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