Supportbench offers multiple secure ways for users to log in to their accounts. Whether you prefer traditional username-password authentication or seamless single sign-on (SSO) via Microsoft or Google, this guide will walk you through the login process. Follow the steps below to access your Supportbench account quickly and securely.
The standard way to log into Supportbench is using your registered email and password.
Navigate to the Supportbench Portal ([Insert URL]).
Enter your registered email address in the email field.
Type in your password.
Click the Login button.
If your credentials are correct, you will be redirected to your Supportbench dashboard.
Forgot your password? Click on the Forgot Password link, enter your email, and follow the instructions to reset your password.
Incorrect password error? Ensure that Caps Lock is off and that you're using the correct credentials.
Account locked? If too many failed login attempts occur, your account may be temporarily locked. Contact your administrator for assistance.
If your organization uses Microsoft accounts, you can log in via Microsoft Single Sign-On (SSO).
Navigate to the Supportbench Portal.
Click on Sign in with Microsoft.
A Microsoft login window will appear. Enter your Microsoft account credentials.
Click Next and approve any security prompts (such as Multi-Factor Authentication, if enabled).
Upon successful authentication, you will be redirected to your Supportbench dashboard.
Fast and seamless login without needing to remember another password.
Enhanced security with Microsoft's authentication methods, including MFA.
Centralized account management within your organization's Microsoft ecosystem.
Users with Google accounts can log in to Supportbench using Google Single Sign-On.
Click on Sign in with Google.
A Google login window will appear. Select your Google account or enter your Google credentials.
Click Next and complete any security verifications required by Google.
Once authenticated, you'll be redirected to your Supportbench dashboard.
Quick and hassle-free login using your existing Google account.
Increased security with Google's authentication methods.
Integration with Google Workspace for easy access to related tools.
Enable Multi-Factor Authentication (MFA) where possible to add an extra layer of security.
Use a password manager to store and generate strong, unique passwords.
Log out of your session when using shared or public devices.
Regularly update your password to prevent unauthorized access.
Q: What should I do if I can't log in? A: First, check your email and password for accuracy. If you forgot your password, use the Forgot Password link to reset it. If the issue persists, contact your administrator or Supportbench's customer support.
Q: Can I switch between login methods? A: Yes, but ensure your email is linked to the appropriate Microsoft or Google account. If needed, contact your administrator to configure SSO options.
Q: How do I enable SSO for my Supportbench account? A: Your administrator must configure SSO for your organization. If you are an admin, check Supportbench's admin settings to enable Microsoft or Google SSO.
Logging into Supportbench is simple and secure, whether using a traditional username and password or taking advantage of Microsoft and Google SSO. By following best practices and troubleshooting steps, you can ensure a smooth login experience. If you encounter any issues, don't hesitate to reach out to Supportbench support for assistance.
For further information on account security and advanced login settings, visit our [Support Center]([Insert URL]).
Was this article helpfu?
Thank you for voting
You are related to multiple companies. Please select the company you wish to login as.