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Administration

This container holds articles on the administrative functions and settings of the system. It includes guides for user management, security settings, system configurations, and other administrative tasks.

9 articles · 0 sections
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Articles

KPI scorecards made customizable, and flexible → Workflow Automation with Custom Field Triggers → Passwordless Sign-In with Magic Links → Calendar Enhancements: Smarter Scheduling and SLA Awareness → 🔐 How to Install an SSL Certificate in Supportbench for Custom Domains → The Importance of SLAs in a Helpdesk: More Than Just Timers → Understanding Customer Roles in Supportbench → Multi-Department Support → Managing User roles →
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