Help center Cases Object Updated Friday, October 30, 2015 · Marc Staine The cases object is a list of cases for the logged in user. The cases is loaded from the below URL. https://support.supportbench.net/cases/ If the user is not logged in, then the object will be null. id subject summary activity_count created created_by created_by_id modified status_id status status_order To retrive the cases, you can access it by calling it directly within a tag. {% for case in sb.cases %} {{ case.subject}} {% endfor %} id Returns the id of the case. subject Returns the subject of the case. summary Returns the summary of the case. status Returns the status name of the case. status_id Returns the status id of the case. 0 = closed, all other states are active. status_order Returns the status order number. activity_count Returns the number of public activities attached to the case. created Returns the the case creation date. created_by Returns the the name of the person who created the case. created_by_id Returns the id of the user who created this case. modified Returns the last modified date of the case. Was this article helpful? Yes No Thank you for your feedback.