We are here and ready to help.

Knowledge Base Interface

Article Interface


SummaryView all the article meta-data, and a summary of the article.
Case RelationshipsArticles that have been linked to cases.
WatchersView / Add and remove article watchers.
Transfer OwnershipGrab, or transfer the article to another agent or queue.
EditEdit the article.
AttachmentsAll attachments related to the article.
HistoryView all the previous article content histories. 
Activity ContentActivity content and activity actions.
VotesView who voted for the article and when.
Event trailView the full event trail of the article.
Facebook Share Tweet

Was this article helpfu?

Yes No

Thank you for voting

Select company

You are related to multiple companies. Please select the company you wish to login as.