Redesigned Discussions / Mentions Experience

by Marcel Gravelle

Last updated: 14-Apr-2026

Redesigned Discussions / Mentions Experience
 

We’ve introduced a redesigned Discussions / Mentions experience to make internal collaboration easier, clearer, and more actionable.

Available within the Discussions @ drop down, this updated experience gives teams a more organized way to manage internal comments, mentions, and follow-up conversations. Whether you are reviewing work, requesting input from a teammate, or keeping track of important feedback, the new layout makes those interactions easier to follow from start to finish.

The redesigned experience helps teams:

• Keep internal discussions organized in one place
• Quickly identify new mentions and items that need attention
• Revisit previous comments and context more easily
• Collaborate more effectively on reviews, approvals, and next steps

This improvement is especially valuable for teams that rely on internal feedback loops to move work forward. When discussions are easy to find, easy to understand, and easy to act on, teams can respond faster and make better decisions without losing important context along the way.

By simplifying how mentions and internal conversations are surfaced, the redesigned Discussions experience helps support smoother collaboration across review workflows, knowledge updates, and day-to-day teamwork inside Supportbench