The case object is returns a selected case. The case id is loaded by the id in the URL.
https://support.supportbench.net/case/C-1005/
If no case id is supplied, then the object will be null.
To retrive a case, you can access by calling it directly within a tag.
{{ sb.case.id }}
Returns the id of the case.
Returns the category_id of the case.
Returns the category of the case.
Returns the issue of the case.
Returns whether to display the issue based on the policy.
Returns the summary of the case.
Returns whether to display the summary of the case based on the policy.
Returns the subject of the case.
Returns the priority of the case.
Returns whether to display the priority of the case based on the policy.
Returns the owner name of the case.
Returns the queue name of the case.
Returns the outcome of the case.
Returns the status id of the case. 0 = closed.
Returns the status name of the case .
Returns the company name associated to the contant if associated.
Returns the name of the person who created the case.
Returns the avatar of the person who created the case.
Returns the asset id of the case.
Returns the asset name of the case.
Returns whether to display the asset of the case based on the policy.
Returns the current support level.
Returns the date of the sla expiry.
Returns the date the case was created.
Returns the date the last time the case was modified.
Returns a list of tags associated to the case.
Returns the custom fields associated to the case.
Returns the name of the custom field.
Returns the field_id of the field.
Returns the type_id of the field.
Returns the saved value of the field (same data as the content).
Returns the value id of the field. Typically this is from a drop down list field type.
Returns the saved content of the field (same data as the value).
Returns whether to display the field of the case based on the policy.
Returns whether the field is requiredbased on the policy.
Returns a list of activities related to the case.
Returns the id of the activity.
Returns the the from address of the activity if coming from an email.
Returns the to address of the person the email was sent to.
Returns the cc addresses of the people the email was sent to.
Returns the subject line of the activity.
Returns the activity type name of the activity.
Returns the content of the activity in HTML.
Returns the name of the person who created the activity.
Returns the avatar image path of the person who created the activity.
Returns the last date the activity was modified.
Returns the creation date of the activity.
Returns a list of attachments related to the activity.
Returns the name of the attachment.
Returns the file path of the attachment.
Returns the size in bytes of the attachment.
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