Search resultsThe URL to search within current container: /search/ForumsThe forums is a place where users can come and interact with each other. You can create new forums and restrict who can post on these forums. The URL to view the forums: /forum The URL to view a specific forum: /forum/Case CreationThis is the case creation screen. Users can submit new cases from here. You can customize individual categories via case policies within the case setting section to restrict what they can view and enter here.The URL to submit a new case: /submitcaseCase ListOnce the user is logged into the system, they will be able to view their case histories from here and submit new cases.The URL to view your cases: /casesCase ViewThe user will be able to view their case and submit case updates.The URL to view your cases: /case/Customer SurveyThe customer survey is where the user is directed to when surveyed. A user is sent to this section from a survey email when the case is closed. Please see the article how to setup your first survey for more information on how to set this up.Page Footer The page footer is where your site navigation goes and any copywrite text. This includes things like your contact information, links to your other sites. The footer page will always be displayed on all of the other pages.CSSYou can insert custom CSS here for your site. To use custom CSS, you can specify tags to override any style currently there just as any other style sheet.For example, to make all H1 headers red you would save the following.h1 {color:red}EmailSignup VerificationThis email template is sent when a user registers for the first time in the community. Users must verify their email addresses to ensure they say who they are. Once they verify themeselves, they will be directed to a password reset site.Within this template, you must include a hyperlink with the id of "{{password_reset_url}}". This hyperlink will insert the correct security information enabling the user to confirm their identity. Password ResetThis email template is sent when a user requests a password reset. This could occur if the user has forgotten their password or if it has expired.Within this template, you must include a hyperlink with the id of "{{password_reset_url}}". This hyperlink will insert the correct security information enabling the user to confirm their identity and reset their password. Customer SurveyThis is the email sent to a customer when a case is closed. Within this template, you must include a hyperlink with the id of "{{csr_url}}". This hyperlink will insert the correct security information enabling the user to view and submit a rating to their case.